If the courier is unable to deliver due to an incorrect address, unavailability, or refusal, the parcel will be returned to us. You may request a new delivery attempt after verification.

Yes. Approved cancellations are fully refunded to your original mode of payment within 5–7 business days.

Unfortunately, once an order is submitted, modifications to products or shipping details are not allowed. You may cancel (if eligible) and place a fresh order.

All return requests must be raised within 48 hours of receiving the order.

To initiate a return, email us your Order ID along with the reason for return at thezephyrmarket@gmail.com. Our team will guide you through the next steps.